Privacy Policy

When you place an order or submit a custom request, we may collect your name, email address, phone number if provided, shipping address, order details, project details, and messages you send to us.

We also collect basic website analytics such as page views, product views, link clicks, cart additions, checkout starts, and completed purchases so we can understand what is working and improve the store.

Payments are processed through Stripe. KenTayDesigns does not store full credit card numbers on this website. Stripe may collect payment, billing, fraud prevention, and identity information according to its own terms and privacy policy.

We use customer and order information to process purchases, calculate shipping and tax when enabled, create shipping labels, provide digital delivery, respond to support questions, manage refunds or disputes, and keep business records.

We use analytics information to measure website traffic, product interest, cart activity, checkout performance, and advertising results.

If you sign up for KenTayDesigns shop updates, we may use your email address to send product launches, custom project openings, maker updates, promotions, and similar business updates.

Marketing emails should include an unsubscribe link. You can unsubscribe from marketing updates without affecting order receipts, download delivery, or support messages related to a purchase or request.

We share information only when needed to operate the shop, including with service providers such as Stripe, Supabase, Vercel, shipping providers, tax/accounting tools, or legal authorities when required.

We do not sell customer personal information.

We keep order, customer, tax, and business records for as long as reasonably needed for operations, accounting, fraud prevention, legal compliance, and customer support.

We use reasonable safeguards such as HTTPS, restricted admin access, private server-side secrets, and payment processing through Stripe. No online service can be guaranteed to be completely secure.

For privacy questions or data requests, contact us through the custom project/contact form on this website.